14/08/20 to 20/08/20
Dealt with a couple of claims this week where the claimant is on UC and their household has altered. One of them had reported to us that their partner had moved out with his child leaving the claimant as a single mum with 3 kids. The latest UC award breakdown was still for a couple with 4 kids. I did not amend the household composition on Northgate. Presumably the next monthly UC award will be based on the claimant being a single mum with 3 kids. Council Tax have already awarded 25% single person discount and so there is currently a mismatch between Council Tax records & benefits records.
One of my wages updates from HMRC involved a claimant whose wage income on Northgate is based on their Feb/Mar payslips. The updated info showed that their April wage had been significantly higher but then May's wage was lower. This potentially would entail an overpayment due to the high wage & then an underpayment due to the low wage which would offset. I decided that an average of April & May is lower than the average of Feb/March so that would be beneficial and so I couldn't use this average. The next two wages in Jun/Jul average out to roughly the same as based on Feb/Mar so in the end no action was required.
Other work this week mainly routine updates of monthly UC awards.
Re the first paragraph, why would you not amend the system yet? Sounds as though council tax may already have confirmation of the exact date the household changed.
ReplyDeleteI left our records as they are until the UC award is altered. This is because our CTR calculation is based on the information we receive from the DWP, i.e calculated based on the UC award info.
ReplyDelete