18/11/19 to 24/11/19

Put several ctr claims into payment which I had registered previously on receipt of new claim ATLAS items. The UC award info has now been received (via ATLAS) so entitlement can be assessed. Sent non-qualifier standard letter to those with no entitlement. This letter advises them that they have a claim and we will continue to assess any entitlement they might have as long as their UC claim is live without them needing to take any action.

Updated wage info on Northgate in response to 'tasks' created automatically via the VEP system. One of these requires further enquiry as the customers child tax credit award has reduced and we haven't reviews their childcare costs in a long time.

Routine work following on from diary entries - e.g to check on circs for dependants reaching the age of 18, to review self-employed income etc

Processed two new ctr claims but forgot to take screenshots for the before and the after to use as evidence.

More UC atlas on Monday & Thursday.

Comments

  1. Sandeep14 February 2020 at 07:49

    Sounds like more of the same! Try and think about any new learning you've picked up

    ReplyDelete

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