28/10/19 to 03/11/19

More processing of UC ATLAS which is priority due to the volume received.

Had a home visit on Tuesday for a new ctr claim for a pensioner who was unable to access our services. Once ctr is awarded I can submit as evidence for Quality Service Delivery.

Also had week 5 telephone review with Sandeep.

Continued with Maths course on BKSB as Sandeep identified that the 'Fractions' part of the Maths course was still not at the required level.

Didn't do any more on the Open University Safeguarding course pending decision on whether we have to complete it or not.

Finished going through Appendix 1 Evidence Guidance document. Did an action plan of what claims and examples I need too find.

Sandeep has identified 4 particular types of evidence to submit by 03/12/2019.

Identified 2 examples for Professional Scepticism and uploaded to Skilsure. The 2 are similar but the first one is from an older person who might not have been trying to mislead us. The second appears to be an attempt to claim when there is no entitlement.

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